World-class organizations continually invest in their operations and support functions to maintain competitive advantages and increase customer satisfaction. However, middle market companies rarely make investments in their operations and support functions, because it can be difficult to measure their return. O’Keefe helps clients leverage best practices by providing the tools to measure and achieve returns on strategic initiatives, while optimizing capital structure to fund these improvements.
Our professionals benchmark client operations and support structures against best in class companies and competitors. We identify opportunities, risks, bottlenecks and inefficiencies. In collaboration with our clients, we re-engineer and implement processes using lean manufacturing and six sigma concepts. To ensure success, our team designs and implements new IT systems that support the new processes.